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MindOH! is firmly committed to the privacy and security of all visitors to our
site, and we understand that our visitors and registered members need to be in
control of their personal information. This policy statement tells you how and
why we collect information from you, and how we use that information.
We encourage our visitors to read through and understand our
entire Privacy Policy. Please contact us at info@mindoh.com
if you have any questions.
When We Collect Information From You
We only collect personally identifiable information from you
when you voluntarily submit it. Providing your personally identifiable
information to MindOH! is optional for using
www.mindoh.com. If you choose not to register or provide your personal
information, you can still visit www.mindoh.com.
However, you won't have access to areas that require personal identification.
What Information We Collect
We may ask for your name, age, address, telephone, email
address, and school details (name of school, position, and/or grade level.) If
you're under 13 years of age, we'll also ask you to provide your parent's or
guardian's email address unless you are accessing one of our modules through
your school.
How We Use the Information You Give Us
We use the personal information you provide us to tailor the
content and services on our Web site to your current and future needs. For
example, if multiple users experience the same problem on the Web site, we will
use this data to improve the site experience. Most of this type of data is
analyzed in aggregate form; that is, we cannot identify your data and you are
anonymous. It is our intention not to share your individual derived data with
anybody, although we may use the analyzed or aggregate data for legitimate
business purposes. You have the right to an explanation of what data is being
collected, what parties use it, and what it is used for while it is under our
control. We will provide that information upon request. Please contact us at
customersupport@mindoh.com should you wish to request this information.
Also, we use the personal information we collect for the purposes indicated at
the time you provide such information. For instance, if you register in a
contest, we will use the registration information to notify contest winners, or
if you purchase a product, we will use the information to fulfill the order.
Occasionally, and only with consent at the time we ask for information, we
might also email or mail you to provide information on upcoming MindOH!
products, Web site updates and promotions. MindOH! will not sell, or otherwise
make available, our list of email addresses or any other confidential customer
information to third parties.
Other uses of the information we collect: administrative
purposes, with third parties who are affiliated with our site, or who provide
services to our site, tracking/verifying compliance with MindOH! policies as
well as applicable laws, and for editorial and feedback solicitation purposes.
MindOH! may disclose visitor information in special cases when
we have reason to believe that doing so is necessary to identify, contact or
bring legal action against someone who may be causing injury to or interference
(either intentionally or unintentionally) with MindOH! rights or property,
other MindOH! visitors or members, or anyone else who could be harmed by such
activities. MindOH! may disclose visitor information when we believe in good
faith that the law requires us to do so.
Aggregate Information
MindOH! shares aggregate information about our visitors and
members with advertisers, business partners, sponsors, and other third parties.
For example, we may say that MindOH!'s audience is "x" percent teachers and "y"
percent parents. We use this information to customize our content and
advertising to deliver a better experience for our visitors and members.
Changing Your Information
You may change all personal information that you provide to us,
such as your name, address and email address, and your membership information
at anytime. This information will be available only to you, unless consent has
been provided for other use, our customer support representatives and
MindOH!-affiliated third parties, who are contractually committed not to share
it further, other than as necessary to process your order or offer services to
you. If MindOH! is sold or transfers its assets, your information may be shared
with the receiving party. To protect your privacy, access to this information
is protected by a user name and password. User names must be unique, and we
make them available on a first-come-first-served basis. For security purposes,
some account information will not be available to you online and can be
accessed only through a MindOH! customer support representative.
Online Purchases
When you purchase products from our online store, MindOH! may
provide your information to outside companies that offer products or services
that may be of interest to you if you are a teenager (18 or over) or an adult.
Except as described in this policy, we never share personal information that we
receive online from children under 13 with other companies outside the MindOH!
family of companies. We will remove your name from any list we provide to
outside companies.
In special circumstances, MindOH! may give other companies
access to our information database, but only if necessary to allow them to
provide database or server maintenance or security, help us process and fulfill
orders or requests, or provide other similar services to MindOH!. If we do
provide access, we require those other companies to sign confidentiality
agreements promising to keep secret any information they see. We may also
disclose personal information if we believe that the disclosure is required by
law, or in response to a federal, state or local governmental investigation or
other legal inquiry.
Cookies
Our services may require the use of cookies. A cookie is a
piece of information exchanged between your browser and our server. The file
contains only basic non-identifying information and does not contain any secure
information. When you sign in, our Web server reads this information and uses
it to identify you during your site session. This eliminates the necessity for
you to sign in on every page of our Web site. Cookies also allow for faster
access to pages that you may have already have visited. If you turn off cookies
in your browser, you may not be able to use some of the personalization, and
the site may require you to re-authenticate (sign in) to perform a task.
MindOH! does not collect information passively through cookies
or other tracking mechanisms except in the circumstances described above.
Cookies DON'T contain any personal information about a specific user. We don't
use cookies or other non-consensual methods to take personally identifiable or
online contact information about you or your family off of your computer.
Except for certain activities, which we talked about above, MindOH! doesn't use
cookies for direct marketing or promotional purposes. Cookies are also not used
to collect information specifically about you or your family for sharing with
third parties.
Use of Email Addresses
MindOH! uses adult email addresses for identification purposes.
We may require that adult members provide us with an identifying email address
in case we need to contact you for parental consent, account activity, or for
important Customer Support messages about your MindOH! products. We may
disclose your email address to MindOH!-affiliated third parties who need it to
assist us in providing services to our customers. On occasion, MindOH! may
direct third parties to send email or postal mail to you regarding MindOH!. You
have the choice to opt out of promotional mailings. If you request that we not
send your email messages, we may not be able to provide certain services, such
as notifying you that new downloadable activity packs are available for your
MindOH! products. If your email address changes, make sure you update your
membership information in your MindOH! account sections of the site. If you opt
out of promotional emails, MindOH! may still send emails regarding your
account, the status of the site or important product information including, but
not limited to, recalls.
Security
Firewalls: Some services may not be available
if a firewall or proxy server filters your access to the Internet.
Encryption: Encrypted connections may be
required for use of some of our services, especially online product ordering
and the examination of personal data. We may encrypt some of our data during
transmission to or from your computer, and we will generally not inform you if
we use such additional encryption.
Spam protection: MindOH! seeks to avoid
sending unsolicited bulk email (spam). MindOH! sends email messages to
customers who have provided us with their email address and have elected to
receive promotional mailings. If you opt out of promotion emails, MindOH! may
still send email messages regarding your account.
Your email address: If you terminate a
particular address, it is possible that a third party could adopt the same
address. In such cases, messages directed via email to you may be received by
unauthorized parties (just as if you moved from one home to another and mail
was delivered to your old address). If you then asked us for an email
confirmation of your password, it would be sent to the person who adopted your
address. You are responsible for notifying us of your new address if you
terminate or change email accounts. If you do not notify us promptly of your
termination of an email address, we assume no liability for any resulting
misdirected messages, which could reveal your personal information, including
possibly your account password, to third parties.
Credit/payment information: We deem your use
of a credit card to order goods online as consent to collect information needed
to process that order. However, we avoid storing your credit card information,
other than as necessary to process your order.
Data Access: You have the right to view the
information you give us, though you may have to call our customer support
representatives and properly identify yourself to do so. You have full control
over your information.
Children's Privacy Policy
The MindOH! web site meets the guidelines of COPPA, the
Children's Online Privacy Protection.
MindOH!'s goal is to provide a safe environment that promotes
education, entertainment and communication for families. Federal law requires,
and it is MindOH!'s policy to require, that children age 13 and under have
parental consent in order to use some portions of this Web site. MindOH! policy
requires that children age 13 and under have parental consent before they
provide information to MindOH!. MindOH! does not allow children under the age
of 18 to purchase products via our website. MindOH! provides children with
educational products and activities and its Web site provides complementary
Web-based activities and product support. MindOH! also may provide links to
other complementary sites, but makes no representation or guarantee with
respect to materials on or content of other Web sites that you may reach
directly or indirectly from our Web site. We encourage you to discuss with your
children the responsibilities of using the Internet and the World Wide Web, and
suggest that you consider using access-control software to limit or guide your
children's exposure to Web-based experiences.
As a matter of policy, for children age 13 and under we attempt
to avoid:
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Collecting online contact information without prior parental
consent or parental notification, which will include an opportunity for the
parent to prevent use of the information.
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Collecting personally identifiable offline contact information without prior
parental consent.
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Distributing personally identifiable information to third parties except
MindOH!-affiliated third parties who need it to assist us in providing services
to our customers.
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Offering children the ability to publicly post or otherwise
distribute personally identifiable contact information.
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Soliciting from the child, by the prospect of a special game,
prize or other activity, more information than is needed to participate in the
activity.
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Bad language appearing on our site. If you find bad language
on our Web site, please inform us by contacting us at
customersupport@mindoh.com so we can take appropriate actions.
Parental Control of Online Information
Convenient access to detailed learning progress reports is one
of the primary services that MindOH!.com offers to parents. MindOH! recognizes
that parents' control of such information is of paramount concern to them.
Our goal is to design our site so that the only primary adult
account holders are enabled to set information access permissions for others in
the family. They may add to or edit any information about children in their
MindOH! family. They may add more children to their family account.
Links to Other Sites
You'll find links from MindOH! site to independently owned,
controlled, and/or managed Web sites whose content we believe will be of
possible interest and value to our visitors. Additionally, you'll see links
from advertisers, sponsors, and other partners who may use MindOH!'s logo as
part of a co-branding agreement.
In many cases, these links represent cooperative projects or
mutual links established with the organizations connected with these sites. We
don't control the content of these links. These other sites may send you their
own cookies, collect data, or solicit personal information. While we identify
sponsor and advertiser areas of our Web sites, we do not control these cookies
or the content of these third parties.
MindOH! has partnered with other companies to provide certain
services. In some cases, while you may see MindOH!'s logo on another company's
site or see "MindOH!" within the URL, you are actually not on the MindOH! web
site. MindOH! does not share any of your personally identifiable information
with these partners and they do not share any information back with us. Once
you leave our servers (you can generally tell where you are by checking the URL
in the location bar on your browser), the use of any information you provide is
governed by the privacy policy of the operator of the site you're visiting.
That policy may differ from ours. If you can't find the privacy policy of any
of these sites via a link from that site's home page, you should contact the
site directly for more information.
Please keep in mind that whenever you give out personal
information online -- for example, via message boards or chat -- that
information can be collected and used by people you don't know. While MindOH!
strives to protect its visitors' personal information and privacy, we cannot
guarantee the security of any information you disclose online and you do so at
your own risk.
MindOH!'s policy does not extend to anything that is inherent
in the operation of the Internet, and therefore beyond MindOH!'s control, and
is not to be applied in any manner contrary to applicable law or governmental
regulation.
Choice/Opt-Out/Update
You can help MindOH! maintain the accuracy of your personal
information by notifying us when you change your address, title, phone number,
or email address. Please include your old and new contact information so that
we can make the appropriate corrections.
You can request not to receive communications from us about new
features or services. You can also ask not to receive communications from
third-party companies that offer a product or service that we think would be of
value to you. If you object to such use for any reason, you can email your
request to info@mindoh.com.
Contact Us
We're looking forward to hearing from you. You can email us at
info@mindoh.com or write us at:
MindOH!
2525 Robinhood, Suite 100
Houston, Texas 77005
Phone: 713.533.1138 Fax: 713.533.9053
Email: info@mindoh.com
Your Acceptance of These Terms
By using this Web site, you signify your consent to MindOH!'s
Privacy Policy. If you do not agree to this, please do not use our Web site or
services. Your continued use of MindOH!'s Web sites or services will mean you
accept those changes.
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